We promise what we can keep and keep what we promise, it will permeate all quality work.
At PurPartner, we regard polyurethane quality as a measure of our performance from the customer’s point of view. Our goal is to always ensure that we understand the customer’s needs and exceed the customer’s expectations of our products. We listen to our customers and constantly strive for lasting improvements in the business
Management personnel and employees must be aware of the customer’s expectations as well as laws, requirements, and regulations regarding the goods we deliver.
It is the management’s responsibility to support, coordinate and follow up the quality work. Preventive quality measures must be prioritized and the management is responsible for ensuring that continuous and goal-oriented work with improving quality measures is complied with throughout the organization.
An important part of our quality work is to ensure that there are the right conditions through equipment and skills development, give all employees the opportunity to perform their work in the best possible way. All employees must be given the opportunity to understand their own roles and be able to take responsibility for the quality of their work. An important part of this work is that the management clearly delegates responsibility and authority
If a lack of polyurethane quality occurs, management together with the employees must prevent it from happening again. All employees must immediately take appropriate measures to remedy a quality defect in the fastest and best way.
PurPartner’s quality work must be permeated by customer focus, personal responsibility, understanding, participation and to immediately implement the necessary measures to strive for maximum value for the customer. We are ISO certified according to 9001: 2015 and also environmentally certified according to ISO 14000: 2015 and we work according to the Lean philosophy.
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